AC Repair, River Walk, SC

I have trusted Ken and his team at Air Kool for over 15 years with all of my HVAC installations and service. Their professionalism, quality of work and product, and response time are best in the industry. If you are considering Air Kool for your project, give them a try. You’ll be glad you did.

I’ve used Air Kool for 7 years now, at 3 different houses, and am always happy with their work. This last job involved installing a new AC compressor and heat pump, a new wi-fi connected thermostat, and all new ductwork. They showed up on time, explained everything, showed me pictures, and did a super professional job. I was so pleased with how their guys cleaned up every little bit of mess in my yard. Now I’m in my air conditioned house, feeling so glad that I once again chose Air Kool.

I can't recommend Air Kool Heat and Air enough! After a frustrating experience with another HVAC company that pushed hard for financing and recommended an unnecessary $5K compressor replacement for one of my units, I called Air Kool for a second opinion. They confirmed that my downstairs unit did need replacement, but they discovered that the only issue with my upstairs unit was a switched-off breaker.

The team charged a reasonable $79 diagnostic fee, which I was later able to apply toward the replacement. The entire replacement process was completed in just one day, and the crew was fantastic. They were efficient, professional, and left everything tidy when they were done.

What I love most about Air Kool is that they are a family-owned business and don't work on commission, so there's no pressure for unnecessary services or financing. Their pricing is competitive, and the quality of work is top-notch. Special thanks to Ken and his team for their amazing work!

Ken and the crew were polite and professional. They respected our home, worked quickly and amazingly quietly, and left no trace that they had been there. The price was fair and reasonable. It was as painless as an HVAC replacement could possibly be. I highly recommend the guys at Air Kool.

Our AC went out on a 95 degree day and David was out to our home, had the problem diagnosed, and fixed in less than an hour. He took the time to explain exactly what the problem was and the options we had to fix it. David is highly experienced, professional and knowlegable, he was able to get our home cool and comfortable quickly, before myself or my pets got overheated. Air Kool will definitely be our first call in the future.

Easy Process! Great Service!

We noticed that our AC unit stopped cooling around 3:30 PM and Air Kool had a technician out to us within an hour! He was incredibly polite, kind, and transparent. Our AC unit was back up and running within an hour and a half of our first call to them. Would definitely recommend Air Kool!

They came out and gave an honest opinion after my furnace caught fire. Gave me the best price around with fast, friendly, respectful service. Very professional..

Ken and his crew did an amazing job. They helped answer questions and made the replacement of our old unit seamless. They are great to work with.

Can’t say enough great things about Ken and the install team at Air Kool. After waking up to no heat on our first floor Ken was out the same day to assess the issues. He ultimately determine that the units needed to be replaced and scheduled the install team to be out the following business day. Install team was very professional and had the new units running later that afternoon. Will definitely be using their services in the future.

Air Kool Heat & Air (Ken Alverson and staff) saved us from the hottest weather in SC in decades when our old system failed. Ken was prompt in responding and offered a number of different systems, all of which were competitive. They were able to install the system in less than a week and even offered fans and a small window ac if we needed them. Ken was in touch with us daily and his crew were professional and a pleasure to have in our home. We highly recommend Ken Alverson and Air Kool Heat & Air for your HVAC needs.

Fair pricing and extremely trustworthy!!

I can not say just how fantastic this company is. It is a small family business and the technicians know their customers. Their work is top notch. When you buy their VERY affordable maintenance plan, you are their priority..from getting someone out pronto to giving you the 10% discount on labor. Long live the Alversons.

Air Kool is a family-owned business that treats its customers like family. They respond to my elderly mom's requests with patience and kindness and perform the service as fast as they can. I wish they were located closer to me!

Great service, very professional

Service tech was very knowledgeable. Had a system up and running in a few minutes. Technician was on time as scheduled with the office and the bill was very reasonable. from my experience, I would recommend the company.

We have been with this company for 5 years now including buying a brand new unit from them in December 2018. Our old unit went out 2 days before we were to host our family Christmas party on a Saturday. Air Kool got our new unit and was at our home that Saturday morning early to get it installed and working before our family members were to arrive. Our house was warm and toasty and old unit hauled away with any clean up about an hour before our 1st guest arrived. It was a little stressful for us but not for Air Kool…they were on top of everything with a professional manner and got the job done without a hitch. I highly recommend them!!! The owner Ken came out the following week to just check on us and do a follow-up. I wouldn’t use anyone else. Air Kool 🤩

Great company!! Supper nice knowledgeable people. Would highly recommend.

Very quick to respond and resolve my heating issues. Professional and nice to work with.

Air Kool was recommended to me from my parents. My father felt very confident with their knowledge and skills. I moved into my house over 15 years ago and they have been timely and professional. They have given me options and good advice when it came to the repair of my heating/ac units. I have had emergencies and felt cared for as if I was part of their family. They have checked up on my service and have always responded to my needs. I would recommend Air Kool Heating and Air to all who who want quality and care for their home needs.

Sincerely
Joanne Hoppenhauer

Frank was great! We were without heat these last couple of sub freezing nights but he came over, simply looked at the furnace, and it kicked on…this guy is GOOD! Seriously, it took him a minute to deduce the problem (frozen runoff pipe) and remedy it. Our heat is back to running perfectly! He also gave us some great advice on general maintenance tips, CO2 monitoring, and just a good guy to speak with. I strongly recommend Air Kool for your HVAC system and maintenance. They’re our future service team.

Very nice and professional!

Ken and his team provided my family with quality service at an affordable price - right when I needed it most! Can’t recommend this company enough.

Very kind and professional service. On time, responsive. Having control to temperature in your home makes for a happy life.

Very professional and prompt. We highly recommend as they were a pleasure to work with.

Very dependable and professional guys. Thank you so much.

Showed up on time and handled my problem quickly and efficiently.

I’ve been a customer of Air Kool for many years, now in our 2nd home for them. I consider them to be responsive, honest and trustworthy, and fair with pricing. They take care of us.

I have used Air Kool for years and they have been nothing but professional. I had terrible experiences with other HVAC companies in Greenville trying to charge me more. This company was honest from day one about pricing.

I’ve used Air Kool for years and in more than one home. They are fair, professional, timely, and nice! Thankful for the excellent service that they provide.

Air Kool is simply the best. Ken and all the folks there are extremely helpful & knowledgeable. Had a new HVAC installed recently and is working great. Affordable prices as well

My overall experience with Mr. Alverson and his team was great! Everything was done professionally and in a timely manner. Their installation earned a 5 star rating.

The technicians were great took their time explain things what they were doing very informative courteous.Had 2 new units put in 2 years ago best thing I did for the money cut power bill in half in the summer and heat bill down to.Have used them in the past 5 years wouldn't use anyone else they are the best .

When my new unit was working, came out multiple times to fix it with no additional cost, very professional and hard working

I replaced 2 HVAC units with Ruud units from Air Kool 24 months ago. I chose Air Kool because I trust them and they have always delivered. Excellent service, reliable units, and great value. I strongly recommend them.

Master craftsmen: Benny and David are competent, professional, and able to explain issues in terms I understand. Their expertise, care for our home, and friendliness will keep us coming back. If you’re looking for the best in their business, you just found them!

Was needing a new machine and ducting and the team came and installed it faster than they forecasted and have been responsive to questions and prepared for preventative maintenance every 6 months

We have used Air Kool for all our heating and air conditioning services for over 20 years. They are quick to respond and knowledgeable. On time. Family owned and Friendly. Don’t try to upsell. Highly recommend.

Air Kool was recommended to me by a co-worker a couple of years ago when my system went out in December. They responded quickly and had a new unit up and running within a couple of days. I continue to use their service for routine maintenance. The staff is professional and knowledgeable. I would recommend Air Kool to anyone needing this type of service.

I have been using Kool Air for the past three years. They are very responsive, professional, show up on time, and provide full explanations to my questions.

Always so responsive and helpful. Very fair pricing.

Pleasant experience. Same day service. They were on time, professional, personable and efficient. Highly recommend these guys.