Testimonials | Air Kool Heat & Air

Testimonials

“Quick, knowledgeable, fast, and reasonably priced service. I had an old AC unit replaced with a new one. I was given several options, and they worked to get the best unit for my budget. New unit was installed when stated, and they finished the job in a day. Great folks to work with. Would recommend to family and friends.”
— E. Calhoun

“I would definitely recommend Air Kool Heat & Air. I had an emergency and was without air with my 86-year-old mother who has health issues. They came out after hours and repaired my AC. These guys are the best.”
— W. Fusonie

“I had a new system installed and have been very pleased with Air Kool Heat & Air as a company and their employees. Quality work, dependable, and always available when needed.”
— D. Fortner

“Air Kool Heat & Air has been a great company to work with! They were awesome when we needed new units, both with helping us finance and the install. And when a minor issue arose a little over a year later, they were here within 30 minutes to address and fix it. Fantastic service!!”
— T. Cossaboon

“My AC quit on Sunday afternoon and the temperature upstairs skyrocketed to 91 degrees. Jane at Air Kool Heat & Air did everything she could to get someone over as soon as possible. Of course with this heat wave, I wasn’t the only one having problems. We made it to Tuesday morning, and the Air Kool Heat & Air technician arrived like a knight in shining armor. Steven did a beautiful job and had us up and running in less than 2 hours. I did go with the one-year maintenance plan that will have both units inspected in the spring and fall for one reasonable price, which covered what I had to get fixed Tuesday. I would highly recommend Air Kool Heat & Air to anyone looking for an honest, locally owned and operated company.”
— J. Maness

“We have been with Air Kool Heat & Air for 8 years. Whenever we have needed them, they have been out quickly. We purchased an air purifier along with our heat pump 8 years ago, and they have maintained it and the heat pump twice a year since. Over a year ago, we purchased a special product that has an ultraviolet light that kills germs as the air comes through the intake area. We have not been sick since that product was put in. We don’t even get colds. I can’t prove it is because of this new light, but I wouldn’t let anybody take it out! All the service techs are very nice, and they protect our carpets by always putting on slip-on booties. The receptionist gets back to us as quickly as possible if I have had to leave a message, and she is knowledgeable about their products and will check on when the service people will get to our house. I am really very happy with Air Kool Heat & Air.”
— P. Arries

“Called this morning and had a service tech here in less than 3 hours. He was very knowledgeable and explained the issues to me in a way I could understand. My air is now working better than before and the maintenance plan is so affordable! Fast, affordable service that will keep my unit running year-round!”
— B. Dubose

“I recently used Air Kool Heat & Air to service an older air conditioning unit at my parents’ home. They were able to perform service on the same day, which was a big relief. The technician identified the issue and was able to make the repairs during the first visit. I was very pleased with the timeliness and overall service!”
— A. Fowler

“I have seen a lot of HVAC people in upstate South Carolina, and I needed a new company to try. I started reading reviews, and the only company with positive reviews was Air Kool Heat & Air. I met their technician named Scott, who was perplexed at the reading on my newer AC unit. Several other technicians from well-known companies had done what Scott did, and told me the unit was doing all it could. I accepted it as fact, and even told Scott. Scott, however, did not believe it. He came up with a couple of theories as to why his gauges were giving him the reading, and started to eliminate the variables. He correctly diagnosed and made my AC unit do what many other big name companies could not. It is downright cold in my house, and it’s 94 degrees outside! I will use Air Kool Heat & Air from here on out. Call them and request that they send Scott out to your house. He has the experience and determination to solve your problems. He is honest, and Air Kool Heat & Air is very reasonably priced on their services. This is the first review I have ever written, and it is well deserved. I am that impressed!! Thank you, Scott.”
— C. Cash

“Air Kool Heat & Air has been my choice for my heating and AC needs for over 15 years. They installed a Mitsubishi system in my basement recreation area and a Carrier Infinity series AC and gas furnace to provide service to the upstairs areas of my home. They service my units twice yearly. I have always had a positive and congenial relationship with the company and its owner, Ken Alverson. I have found Air Kool Heat & Air to be professional, fair, and, most importantly, reliable. Ken hires only quality, trustworthy people who know the products they market and can be counted upon for maintenance and fair prices for new systems. A few years ago, my elderly neighbor was down and out financially. Ken found a used furnace in excellent condition and replaced her old unit, charging a modest labor fee.”
— E. Barrett

“I called and they said that they would arrive today between 2pm-3pm. The service tech arrived on time and was very professional! He explained to me what my issues were and gave me a very reasonable price to resolve my issue. I agreed to the price and he got started right away. He was prompt, professional, and informative. I highly recommend this company and will use in the future for all of my AC/heating issues. Thanks again, guys!”
— B. Panzetta

“New HVAC system. Everything went well. They were punctual, professional, and friendly. I highly recommend them.”
— Anonymous

“Since moving here, we have been associated with Air Kool, always treated fairly, workers very courteous. Will continue to do business with them.”
— E. Roberts

“They were prompt & knowledgeable & fixed the problem the day they came out.”
— S. Bost

“Last summer, Air Kool installed a Heritage Hybrid System at our residence, replacing a system that had seen better days. Today, Fountain Inn Natural Gas Co. stopped to try to determine why my gas consumption was ‘significantly less than half of last year’s consumption’. Made my day!! Granted, with the heat pump being my primary source, my electric usage has slightly increased, however, my overall costs are down.

Note: while we have only had this system a short time, we are pleased with its overall operation and hope it continues in that fashion. Thank you for recommending this unit to us.”
— E. & C. Roberts

“Very pleased with this company. Will always use them.”
— R. Griffith

“Technician was very knowledgeable, and made it out to my house very quickly compared to other companies that told me it would be days before they could make it out. Thank you!!!”
— D. Hubbard

“Very nice. I changed companies because of an issue. I am very satisfied I changed my maintenance company.”
— B. Boggs